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Shipping policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Economy Shipping (6-10 Days) | 6-10 business days | $16.99 USD |
| Priority Shipping (4-6 Days) | 4-6 business days | $32.00 USD |
| Express Shipping (1-3 Days) | 1-3 business days | $50.00 USD |
Special Shipping Zones
Domestic - Armed Forces
Applies to United States (3 of 62 states)
| Shipment method | Estimated delivery time | Shipment cost |
| Economy Shipping (6-10 Days) | 6-10 business days | $11.99 USD |
| Priority Shipping (4-6 Days) | 4-6 business days | $15.99 USD |
| Express Shipping (1-3 Days) | 1-3 business days | $35.99 USD |
Domestic - Non-Continental
Applies to United States (10 of 62 states)
| Shipment method | Estimated delivery time | Shipment cost |
| Economy Shipping (6-10 Days) | 6-10 business days | $50.00 USD |
Shipment to P.O. boxes or APO/FPO addresses
Eliya Skin ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Eliya Skin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Eliya Skin is not liable for any products damaged or lost during shipping. If you received your order damaged, please see our return policy for damages.
Please save all packaging materials and damaged goods so we may file a claim with the third-party shipping company.
International Shipping Policy
Eliya Skin ships internationally with the following rates and conditions:
| Shipment method | Estimated delivery time | Shipment cost |
| Economy Shipping (6-18 Days) | 6-18 business days | $50.00 USD |
Delivery delays can occasionally occur.
Delays due to holidays, unforeseen weather, tool, machine, or vehicle malfunctions, acts of god, etc. are the sole responsibility of the shipping service. All claims by the customer are to be brought to their attention.